Facilities operations platform
Run every facility from one calm, capable place.
Work orders, preventive maintenance, inspections, contractors, SLAs and reporting — your whole operation in one simple, modern system your team will actually use.
Arabic-first · PDPL-aligned · Built in Saudi Arabia
Operations overviewLive
Open work orders0▲ 8%
On-time SLA0%
Done today0▲ 12
Work orders · this week
Inspection passed
SLA 02:14 left
Most facilities still run on group chats, spreadsheets, and good memory. MRFQ replaces all three — without the heavy rollout.
The platform
Everything operations needs, in one place.
Connected modules that share the same data, the same spaces, and the same people — so nothing is ever entered twice.
Work orders
Capture, assign, and close requests with full history, photos, and costs.
Preventive maintenance
Schedule recurring upkeep against your assets so nothing slips through.
Checklists & inspections
Routine rounds with pass / fail steps and AI photo grading.
SLA tracking
Business-hours countdowns and clear escalation, stable across refreshes.
Contractors & contracts
Pricing, penalties, and settlements with a restricted partner portal.
Handover & snag lists
Punch lists and sign-off with shareable public links.
Smart tables
Airtable-style tables and forms for anything else you track.
AI assistant
Create and check work over WhatsApp, in your team's own dialect.
Dashboards & reports
Live operational metrics and one-tap, branded PDF reports.
Intelligent inspections
Inspections that check themselves.
Photos from a checklist run are graded against the standard you set for each question — so a missed mop or an unlit sign gets flagged the moment it's captured.
- Assistive — your team always has the final say
- Opt-in and PDPL-aligned
- Captured as a clear ✓ or ✗ on the run
Is the floor clean and dry?
✓Meets the standard
AI graded · assistiveWorks where your team works
Your team already lives in WhatsApp.
Open a work order, check a status, or get a daily summary just by chatting — in Arabic dialects or English. No new app to learn for the people on the ground.
- Understands Saudi & Gulf dialects
- Turns a message into a structured work order
- Replies with status, photos, and links
SanadAI assistant · online
TODAY
There's a water leak at Tower B entrance 🚪9:41
Got it ✅ Created work order #2041 and assigned the plumbing team. Priority: High.9:41
What's the status now?9:42
A technician is on the way — ETA 15 min. I'll let you know the moment it's done.9:42
Built for the field
A technician app that respects the job.
A fast, focused iOS app for the people doing the work: their assigned jobs, checklists, and photo capture — light enough to fly on site Wi-Fi.
- Only what they're assigned — no clutter
- Capture photos and complete on the spot
- Push notifications the moment work lands
My jobs
Bilingual — Arabic & English, full RTL
PDPL-aligned data handling
iOS app for technicians
Live dashboards & PDF reports
See MRFQ running your facilities.
Book a 30-minute walkthrough and we'll map it to how your team already works.